Terms of Service

Last updated: October 1, 2026

1. Who we are, and these terms

These terms are an agreement between you, or the company you act for, and PREMIO, 711 East Ascension St S251, Gonzales, LA 70737 ("PolicyReadiness.com", "we"). By creating an account or using the service, you agree to them. Our Privacy Policy explains how we handle personal data.

2. The service

PolicyReadiness helps a business collect evidence for its security controls, has the evidence reviewed, and produces a readiness report. It includes the readiness check, the evidence locker, AI-assisted review, and the advisor.

3. Not advice

PolicyReadiness is not insurance, legal advice, or compliance advice. Reports and AI output are tools to help you prepare. They do not promise that an insurer, auditor, or regulator will accept your controls. You are responsible for your own decisions and for checking any output before you rely on it.

4. Accounts

• You must give a true email address and keep your password private.
• You must confirm your email address before you use company features.
• You are responsible for everything done through your account. Tell us at once if you think someone else has used it.

5. Your content

You keep ownership of the files, answers, and other content you give us ("your content"). You give us the right to host, process, and show your content only so we can provide the service to you. Where you give us personal data about your staff or clients, you confirm that you have the right to do so.

6. Acceptable use

You must not:

• upload malware, or files meant to attack our service or our other users;
• try to reach data that belongs to another company;
• probe, scan, or break the security of the service, except as a coordinated disclosure with us;
• use the service to break the law or to harm others.

We may remove content or suspend an account that breaks these rules.

7. Fees and payment

Paid plans cost what the pricing page shows at the time you buy, such as payment terms, billing cycle, taxes, and refund policy.

8. Availability

We work to keep the service running. We do not promise it will never be unavailable. such as any service level commitment, if one is offered.

9. Ending the agreement

You can close your account at any time. We may end your access if you break these terms. When an account closes, we handle your data as set out in the Privacy Policy.

10. Liability

Nothing in these terms limits liability that the law does not allow us to limit.

11. Governing law

These terms are governed by the law of United States of America. The courts of United States of America have authority over disputes, except where the law gives you the right to go to your own courts.

12. Changes

We may update these terms. For material changes, we will tell account holders by email before the change takes effect.

13. Contact

support@policyreadiness.com